Cancellation / Refund Policy
Classroom course reservations may be cancelled or rescheduled without penalty with a minimum of ten days advance notice.
Classroom course reservations cancelled or rescheduled with at least three days advance notice, but less than ten days, will be charged a 17% ‘short-notice’ fee.
Any cancellations or requests to reschedule a classroom course with less than three full days (72 hours) advance notice will receive no refund.
Extremely unlikely, but if a class is cancelled by Project Road Training after a paid reservation has been made, a full refund will be granted as quickly as possible.
Refunds may be made by reversing credit card charges. At Project Road Training’s discretion, a check may be mailed to the requestor instead.
Cancellation notices must be made in writing by sending an email to firstname.lastname@example.org, with Subject line “Cancellation”
The email receipt time stamp will be used in the application of this cancellation / refund policy.